Agents, Meet The Team That Works For You

Contacting your Business Development Representative (BDR) is the best way to directly connect to ServiceMaster by Hedden. When a new loss comes across your desk, your BDR is only one phone call away to getting your claim resolved quickly.

Amy Novak
Amy Novak is our main BDR and Emergency Response Manager in Madison, WI.
She graduated from the University of Wisconsin-Whitewater and has over 10 years of sales experience.
Outside of work she enjoys working out, traveling, hiking and loves taking her three rescue dogs to the dog park.
Amy’s favorite part about working for ServiceMaster is helping people in a time when they need it the most. “I love getting hugs from thankful customers and the smiles on their faces when they see their home is their home again!”

Andrew Nagorski
Andrew is the newest addition to our BDR team. He was born and raised in Delano, MN and graduated with a degree in Business and Communication from Concordia College in Moorehead, MN. He has worked as a BDR with numerous corporations and brings eight years of sales experience to our team.
When he is not at work, Andrew loves to stay active, participating in such activities as, hockey, softball, broomball, bowling, volleyball, shooting clays, hunting, and fishing.
Andrew loves his job! Being the person his clients can count on is what drives him to work hard every day. “Taking the time to go the extra mile for my clients helps with building their respect and confidence in me, ServiceMaster, and all the work we produce.”

 Pat McGrane
Along with being a BDR, Pat McGrane is also our MN Emergency Response Manager. After a fire, you will find him at the scene ensuring your clients know what to do next. He has worked with the company for over a year and it very knowledgeable about our industry.
In his spare time, Pat enjoys being with his family, hunting, and fishing.
For him, the best part about working for ServiceMaster and Superior Construction is helping families in need receive the best service in the industry.

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