DSI Holdings Acquires Second Largest ServiceMaster Franchise Group

DSI Holdings Acquires Second Largest ServiceMaster Franchise Group October 1, 2018 DSI Holdings, the largest owner and operator of ServiceMaster Restore and SRM franchises in the United States has announced that it has acquired the second largest franchise ownership group in the ServiceMaster network, ServiceMaster by Hedden, of Maple Grove, MN. DSI Holdings, the largest […]

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Safety Tips For The Holiday Season

The winter holiday season can be the busiest time of the year and according to the American Red Cross, holiday fires claim more than 500 lives each year and cause approximately $554 million in property damage, which is why it is so important to prepare as we head into the colder months. Preparing for the […]

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Meet Lee Hefflefinger

If you have been to the Maple Grove office there is no doubt you have been greeted by the friendly smile of Lee Hefflefinger. For the last 20 years, Lee has worked as our Receptionist, welcoming guests and employees to our building every day. When it comes to her work, she does it all! From […]

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When Severe Storms Strike, We’re Here to Help!

This past summer, severe storms created flood and wind damage throughout western Wisconsin. On August 29th, a state of emergency was initiated due to the damaging winds, downpour, flooding, and tornadoes. The storms left countless residents without power and many homes and businesses severely damaged. The worst of the storm started August 20th and continued […]

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Joining the ServiceMaster DSI Family

On October 1, 2018, Denise and Randy Hedden announced that ServiceMaster by Hedden & Superior Construction Services was acquired by ServiceMaster DSI, the largest owner and operator ServiceMaster franchise in the US. For over 20 years, ServiceMaster by Hedden & Superior Construction Services has been prominent in the restoration and construction industry. With three locations […]

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Mold – We’ve Got It Covered Before It Covers Everything!

Moisture, humidity, and darkness are all that mold needs to grow in your home or business. Mold is more than unsightly, it can also be harmful to your health. While not all forms of mold are dangerous and detrimental, many can have irritating effects on the human body. To minimize the potential of clean-up mistakes, […]

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Meet John Kruger

Our Madison location has a new Branch Manager! John Kruger joins our team with 25+ years of sales and branch management experience. He has an Associates degree in Engineering Electronics with certification in leadership and is a WI Licensed Contractor. His background and training made him the ideal choice to lead our Wisconsin branch. John […]

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The New Wave of Cleaning Technology

ServiceMaster by Hedden & Superior Construction Services is excited to announce that we have new equipment in our Maple Grove facility, the Fireline Content Restoration System. This system uses cutting-edge technology that provides consistently high-quality cleaning results for high-volume production. After a fire or water loss occurs, our packout specialists will remove contents from a […]

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No Loss We Can’t Handle

Last month, a large retail store in Longmont, CO was vandalized from an arson fire. The damage was so severe that it took 16 SRM employees and 51 laborers to clean up the loss. The technicians and laborers had to take down, clean, and eradicate odor from each ceiling tile on the sales floor, offices, […]

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Ready At A Moments Notice

Back in April, our SRM team was called out to Watertown, SD to take the lead on a fire loss at the company, TEREX. TEREX is a well-known manufacturing plant that makes the protective fiberglass for the boom of work trucks.   It is unknown the direct cause of the fire, but we do know that […]

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#TeamEricLarson

In March 2018, our company was notified that our SRM Production Supervisor, Eric Larson, was diagnosed with brain cancer. Eric has been an essential part of our company, working in our disaster restoration division for the past ten years. He has worked on many large loss jobs for our company, including, cleanup and restoration efforts […]

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Meet Zach Wishart

Last August, Zach Wishart joined the Project Manager team at our Madison, WI branch. His background as a Lead Technician has made him a significant part of our team. Zach started his career in an entry-level position at another franchise in Brookfield, WI. His work ethic and desire to learn helped to promote him quickly […]

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This Fall, Watch What You Heat

Fall is in the air, which means pumpkins, leaves changing, apple picking, hayrides, and Thanksgiving! As you prepare for this year’s feast, ServiceMaster by Hedden would like you to keep mind these safety tips to prevent kitchen fires: • Never leave food unattended while cooking. • When cooking on a stovetop or oven, keep a […]

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Climbing The ServiceMaster Ladder

Recently, two of our seasoned employees, Maurice Wilhelm and Kurt Kelly, were promoted to exciting and new positions within our franchise. Maurice Wilhelm Maurice Wilhelm joined our team back in 2014. He started out as an Entry-level Technician and quickly worked his way to a Crew Lead, then Production Supervisor with Specialty Service. His perseverance […]

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Picking Up The Pieces and Moving Forward

On August 2, 2017, the unthinkable happened at Minnehaha Academy’s Upper School. An explosion caused by a natural gas leak within the building created mass destruction to the school, killing 2 and injuring several school employees. SRM’s Mike Soukup, Randy Hedden, and Greg Elmer were on-site within a few hours after the explosion to assess […]

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Smoke After The Fire

Encountering a fire in your home or business is never something we anticipate. Smoke damage caused by a fire can be devastating to your personal property and building structure, which is why quick action is the only way to help minimize the destruction. Learn how fast fire and smoke damage can affect your property. Minutes […]

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Certification Matters

The IICRC (Institute of Inspection, Cleaning, and Restoration Certification) is a non-profit certification organization for the inspection, cleaning, and restoration industries. This group has paved the way, establishing industry standards and guidelines for professional carpet cleaning, upholstery and fabric cleaning, water damage restoration, and mold remediation. ServiceMaster by Hedden is an IICRC certified firm. Our […]

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Meet Joey O’Brien

Business Development Representative 608-209-3868 Working out of our Wisconsin location, Joey O’Brien is the newest member of our Business Development (BDR) team. He joins us with over 24 years of sales experience, some of which have been in the commercial cleaning industry. Joey has been with ServiceMaster for just over a month now, but he […]

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Time to Winterize Your Home

As days become shorter and the weather becomes cooler, it can only mean one thing – time to prep your home for winter. Preparing for winter now, can help you avoid problems that the cold weather has in store for your home. Below are a few easy steps you can take, to winterize your home: […]

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Our Sales Support Team is Here For You

Our Sales Support Team (SST) will most likely be the first contact a homeowner speaks with when they call in their claim. SST is a pivotal part of the company, working with all departments, from Business Development Representatives to Project Managers to Technicians. They ensure all job documentation is accurate, uploaded to our software correctly, […]

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SRM – The Team That Heads Towards Hurricanes

This past summer, Texas, Florida, and Puerto Rico were hit with devastating hurricanes. Hurricane Harvey (Texas), Irma (Florida), and Maria (Puerto Rico) damaged many homes and businesses, leaving thousands of people to clean up after the destruction. The day before Harvey hit, our SRM team left to help in the cleanup effort. Sixteen crew members, […]

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Providing Professional Pack-out Services

After a disaster strikes your home or business, it is important to know that ServiceMaster by Hedden and Superior Construction Services offers full moving, pack-out, and storage services for your belongings. Our Emergency Moving crews are one of the first teams on the scene ensuring all items from your property are accounted for, carefully packed […]

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SRM At The Zoo

Every month the Building Owners and Managers Association (BOMA) hosts a meeting for its member to make professional connections and learn more about the latest trends and critical issues impacting different industries. The SRM division of ServiceMaster by Hedden has been a prominent member of this association for years and uses these meeting to continually […]

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It’s Storm Season – Be Prepared!

Spring is in full bloom, which means the weather is changing and storm season is just around the corner. Living in the Midwest, we are no strangers to severe weather. Heavy rain, thunder, lighting, hail, flash floods, and tornadoes can cause significant damage to your property and even fatalities. Being prepared for severe weather can […]

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Agents, Meet The Team That Works For You

Contacting your Business Development Representative (BDR) is the best way to directly connect to ServiceMaster by Hedden. When a new loss comes across your desk, your BDR is only one phone call away to getting your claim resolved quickly. Amy Novak 608-209-3868 Wisconsin Amy Novak is our main BDR and Emergency Response Manager in Madison, […]

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